Terminologies

FADV

First Advantage - First Advantage or FADV is a global background check company. FedEx uses their services to do the background checks including criminal history, drug testing, and licensing verifications of their applicants.

An applicant needs to pass the FADV background check in order to work for FedEx.

MGBA

MyGroundBizAccount - FedEx portal given to contractors. This is where they can find everything FedEx related including DSW, FCC, Vehicle list, Schedule B etc.

DSW

Daily Service Worksheet - shows the details of the daily delivery operation of a company.

FCC

FedEx Customer Connection - shows the pick up and delivery manifests. It shows the list of drivers that are currently on duty to pick up and deliver items for FedEx. This is also what we check to know which driver to call for EagleEye.

SIG

Safety Information Guide. Service providers agree, per the terms of the agreements, to provide acknowledgements by personnel certifying that they have been trained regarding the information contained in the SIG for FedEx Ground DOT Service Vendors, SF-920P.

A driver who passed the FADV background check and with an active MGBA will get a SIG Acknowledgment email. The SIG email is something that happens after the driver or helper is made active, not before. The MGBA account activation is automatic and not manually done. The MGBA account creation and the SIG email can take up to 4 hours during business hours from the time the candidate becomes active in CDAS.

SAP

Substance Abuse Professional Program. Consistent with Driver Safety Standards set forth in the agreements and the FMCSA, FedEx Ground initiated a process to comply with the Substance Abuse Professional (SAP) evaluation. The process is for individuals providing services under an agreement with FedEx Ground after a violation of the Department of Transportation (DOT) drug and alcohol regulations. This includes a verified positive DOT drug result, a DOT alcohol test with a result indicating an alcohol concentration of .02 or greater, a refusal to submit to a test (including by adulterating or substituting a urine specimen), or any other violation of the prohibition on the use of alcohol or drugs under a DOT agency regulation.

MVR

A Motor Vehicle Record/Report (MVR) is a report of your driving history, as reported from your state Department of Motor Vehicles. Information on this report may include Drivers License information, point history, violations, convictions, and license status on your driving record. Some states include other information, such as Name, Date of Birth, Height, and Weight.

Most states report driving records for the past three years, although some states may report five or more years of history.

MVR background check

Simply put, an MVR background check is a report of a person's driving history. It includes information, such as license expiration, status, license class, endorsements, restrictions, traffic violations, accidents, vehicular crimes, suspensions—even unpaid parking tickets and, in some states, unpaid child support.

The purpose of an MVR report is straightforward: to provide the employer with insight regarding whether the applicant/employee can be considered a safe driver.

DMV

In the United States, a department of motor vehicles (DMV) is a state-level government agency that administers vehicle registration and driver licensing.

FMCSA

The Federal Motor Carrier Safety Administration (FMCSA) is an agency in the United States Department of Transportation that regulates the trucking industry in the United States. The primary mission of the FMCSA is to reduce crashes, injuries and fatalities involving large trucks and buses.

FMCSR

The Federal Motor Carrier Safety Regulations (FMCSR) outlines the minimum standards for anyone who operates a commercial motor vehicle in interstate commerce. It applies to vehicles that are 10,001 lbs and higher.

Interstate

From a legal standpoint, “interstate commerce” includes transportation, trade, or traffic that takes place from one state to another, including transportation from a state across U.S. borders.

Intrastate

Intrastate commerce is when you drive a commercial motor vehicle only within one state and you do not meet any of the descriptions above for interstate commerce. NOTE: If you operate in both intrastate commerce and interstate commerce, you must choose interstate commerce.

MEC

Medical Examiner's Certificate (MEC) is given to an applicant who passed their physical exam.

CSP

Contracted Service Providers (CSP) are individuals/companies who are under contract with FedEx to run the service within a certain area on their behalf.

P&D

Pick up and Delivery

DOT

The Department of Transportation (DOT) is the federal government's lead agency for planning and support of the nation's land, air and sea-based travel systems. DOT develops, implements and enforces federal regulations governing use of America's roads and highways, airports and air corridors, railways and seaports.

ISP

Independent Service Provider

• ISP is the new term for a FedEx contractor who is operating under FedEx’s new ISP agreement

• Each ISP agreement will have its own unique ID number

  • A company, or entity as FedEx calls them, can have more than one ISP contract

CDAS

Contractor Driver Administration and Settlement (CDAS) system is FedEx's CSP's administration system.

ELDP

Entry Level Driver Program (ELDP) drives vehicles up to 26k lbs in weight but does not need the 1 yr driving experience requirement.

CTG

Call Tag - This is a type of a pickup such as a Scheduled Pick up or Call Tag pick up.

Schedule B

Is an addendum to the CSP contract that shows a list of all the vehicles that the drivers are authorized to use. Vehicles that are not on Schedule B are not allowed to be used by drivers with the exception of rented vehicles.

Contingency

Is when one contractor is asked by FedEx to help another contractor for an agreed monetary benefit. No contract is made between FedEx and the contractor who is requested to help out.

DCA

Dedicated Contingency Agreement. A contractual agreement between FedEx and a contingency contractor.

CSA

Contracted Service Area is an area assigned to a CSP. This is where they run their daily routes. A CSP may have multiple CSA's. A CSA ID is given per geographical location.

• Under an ISP agreement, a FedEx contractor owns and operates a CSA. The contractor has the contractual obligation to provide both pick up and delivery services within the CSA. A CSA can be defined by zip codes or streets.

• A contractor has the right to sub contract out stops or areas of a CSA to another contractor.

• A CSA will be identified by a unique 6 digit number

VIN

Vehicle Identification Number. The car's vehicle identification number (VIN) is the identifying code for a SPECIFIC automobile. The VIN serves as the car's fingerprint, as no two vehicles in operation have the same VIN. A VIN is composed of 17 characters (digits and capital letters) that act as a unique identifier for the vehicle. A VIN displays the car's unique features, specifications and manufacturer. The VIN can be used to track recalls, registrations, warranty claims, thefts and insurance coverage.

VEDR

Vehicle Event Data Recorder. A camera installed on the vehicle windshield, recording both in and out of the vehicle. It automatically records and saves events such as a bump, an accident etc for at least 60 seconds. The companies that provide this service are Lytx, Groundcloud.com and Velociter.com.

HD

Home Delivery - delivers to residential areas

Ground Delivery

Refers to Business Delivery - delivers to business areas

ILS

Inbound Local Service

• ILS is the metric FedEx tracks to grade your performance

• Quoted as a % of total packages successfully delivered

• Per ISP contract standards, an ISP must consistently attain an ILS of 98.5% of the terminal or district average, which ever is higher

WA

Work Area

• Within the terminal each route is considered a WA or Work Area

• Each WA will include a unique number such as WA 479

Date Certain

A delivery assigned to a CSA that has to absolutely be completed on that specific day only. It may or may not have a set time frame.

DRO

Dynamic Route Optimization in logistics means that routes are created from scratch using a given set of orders and also allow adjustments based on traffic-related or weather issues. The main advantage of dynamic route planning is scalability and adaptability. FedEx Ground is offering the technology, called dynamic route optimization (DRO), to independent service providers that it contracts with to deliver packages. It is designed to balance routes so no one delivery van is overwhelmed with packages while others are running light.

DHI

Driving History